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A cloud CMMS for organisations that run buildings at scale. Requests, technicians, SLA and history in one system.
In most buildings a fault travels through a phone call, a group chat and a paper form before anyone can act on it. Every hop costs time, and none of it is recorded.
Requesters get one simple way to report a problem. Technicians get complete, accurate information to plan the repair. Management gets the record that proves it happened, and the history to decide what to replace next.
Every ticket updates instantly, so requesters and technicians share one view of progress.
Open a work order anywhere through the cloud web app, with photos attached and the exact location pinned.
Set response windows, plan preventive maintenance rounds, and get warned before a deadline slips.
Every job is logged digitally, so recurring faults surface early. The same AC failing in the same zone becomes a replacement decision, not a surprise.
Instant alerts when a new job arrives, a job stalls, or an SLA window is about to close.
Workload, cost and resource usage in one place, so next year's budget is planned on evidence rather than guesswork.
Owners, engineering teams and the people who use the building every day each measure success differently. BI moves all three sets of numbers at once.
Four steps, one record. Nothing lives in a paper file or a chat thread nobody can find again.
An occupant opens a ticket from mobile or desktop, with photos and the exact location.
The supervisor is alerted immediately, and the queue is ordered by urgency and SLA window.
Technicians update status on site, logging the parts used and the real time spent at each step.
Confirm the fix with the requester, archive it as history, and roll it into the management dashboard.
BI is built and run by Nexza Beyond, the facility management arm of Nexza. These are the standards the operation itself is certified against.
A cloud web application, so there is nothing to install. Register once and run it on desktop and mobile across the whole maintenance team.